Privacy Policy Statement
At Micro Point Microfinance, we are committed to protecting the privacy, confidentiality, and security of your personal information in compliance with the Data Protection Act, 2012 (Act 843) of Ghana and international best practices.
1. Information We Collect
- Personal details such as your full name, contact number, email address, residential information, and identification documents.
- Financial information including bank account details, savings records, loan history, and transaction data.
- Any information voluntarily provided during account opening, loan applications, or customer service interactions.
2. How We Use Your Information
- To verify your identity and provide secure financial services.
- To process loan applications, savings deposits, investments, and other financial transactions.
- To communicate important updates, statements, and service notifications.
- To comply with regulatory requirements set by the Bank of Ghana and other authorities.
3. Data Protection and Security
- Your personal and financial information is stored securely using encryption and restricted access controls.
- We adopt appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or misuse.
- Access to your data is limited to authorized staff who are bound by confidentiality obligations.
4. Information Sharing
- We do not sell, rent, or trade your personal data to third parties.
- Your information may be shared only with regulators, auditors, or service providers where necessary and in compliance with the law.
- We may disclose information if legally required by the Bank of Ghana, law enforcement, or courts of competent jurisdiction.
5. Your Rights
- You have the right to request access to your personal information held by us.
- You may request corrections, updates, or deletion of your data where applicable.
- You can withdraw consent for processing your information, subject to regulatory and contractual obligations.
6. Consent
By opening an account or using our services, you acknowledge and consent to the collection, use, and processing of your personal information in accordance with this Privacy Policy.
7. Contact Us
For inquiries, requests, or concerns regarding your privacy and data protection, please contact our Data Protection Officer at:
Micro Point Microfinance
Asofan, Accra, Ghana
Phone: +233 20 116 2491
Website: micropointgh.com
Email: support@micropoint.com